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FAQS

We accept all major credit cards (visa, Mastercard, AMEX) and Paypal payments
Can I change or cancel my order once it has been placed?
We want you to enjoy your items as soon as you can! Therefore, we would be
unable to change or cancel an order once it has been placed.
How will my order be shipped?
Please review our shipping policies (here).
Where are you located?
We are U.S. based company located in Tampa, Florida.
How can we contact you?
You can email us at Support@fashionauthor.com
Do you ship internationally?
Yes! We ship worldwide. However, customs charges may apply in your country
which would be charged to you by your postal service upon arrival in your
country.
How long will my order take to arrive?
After your order has been processed, please allow 1-4 weeks for shipping (varies
by location). We will send you a confirmation email with your tracking number
once your package has been sent!
(However, PLEASE make sure your shipping address information is entirely
correct to ensure a faster, safer delivery!)
Defective Product?
If a product received has manufacturing defects, buyers are entitled to request a
product replacement within 14 days of receiving the item. If the case is deemed
valid, we will cover related costs to deliver a replacement.
How can I be featured on your gallery page?
Awesome! You may either e-mail us your photo directly, or tag us on social
media.
Usual Shipping Times
United States - 10 - 15 Business Days
Italy - 15-30 Business Days
United Kingdom - 15-30 Business Days
Denmark - 15-30 Business Days
Finland - 12- 20 Business Days
Czech Republic - 12- 20 Business Days
Ireland -12- 20 Business Days
Sweden - 15-30 Business Days
Switzerland - 12- 20 Business Days
Poland - 7- 15 Business Days
Greece - 15-30 Business Days
Spain - 10 - 15 Business Days
Netherlands - 10 - 15 Business Days
Norway - 12- 20 Business Days
France - 10 - 15 Business Days
Australia - 12- 20 Business Days
Canada - 12- 20 Business Days
New Zealand - 12- 20 Business Days
Germany - 15-30 Business Days